Service

Our company is committed to the satisfaction of our Guests and the Quality of the service provided. The Hotel Aida Opera has adopted sometime ago Quality continuous improvement approach :

  • We have a defined charter of quality
  • We measure on a regular basis our conformity and adequacy to this charter
  • We have regular Quality audits with a well known and experimented external company doing Mystery visits several times per year
  • We are committed to respond to any comments and improvements suggestion from our Customers

We received several Awards including 2011 Certificate of Excellence from Tripadvisor.

Reception Desk

Our staff is at your disposal 24 hours a day, to extend a friendly welcome and to be helpful in every possible way.
The reception is at your disposal for your wake up call. Registration is available 24 hours a day.
We keep luggage in storage for free during your stay (24 hours a day) and 6 hours after your departure. Check-out is at 11 AM.

Laundry

A laundry bag is at your disposal in your room. Laundry service is available from 10 a.m. to 5 p.m., please contact the reception. Iron and ironing board are available free of charge on request at the reception desk (24 hours daily).

 

 

Breakfast

Buffet breakfast is served every day in the breakfast lounge from 6.45 a.m. to 09.30 a.m. and can be served in your room.. You make your choice between fruit salad, rolls or whole wheat bread, pastries, eggs, hot beverages, fresh pressed orange juice, cheese etc. Price : 15 euros .

 

 

 

RECREATIONAL ACTIVITIES

The Paris Tourism office is located at 25 rue des Pyramides in Paris 75001 and can be reached at 08 92 68 30 00. We will be glad to organise and to book tours of Paris and the surroundings, as well as shows, restaurants and car rental.

 

 

Your TV SET

All rooms are equipped with flat screen TV and you can view in general the following channels: TF1, France 2, France 3, FRANCE 5, M6, NT1,RAI UNO, TVE, PTP, CCTV4, BVN, NRJ, CNN, MTV, France 24, Umbria

 

 

Phone/Fax/Internet

You can dial from your room domestic or international calls. Rates are at your disposal in your room.
We are equipped with a voice mail system in order to receive your message in full privacy. Obviously, our front desk will have the pleasure to take directly any message for you if you prefer. Unlimited free Wi-Fi.

General Information

 

  • Extra blankets, pillows, towels, face cloths and additional complimentary toiletries such as razor, shaving foam, toothbrush, toothpaste, comb, shower cap and sanitary napkins are available 24 hours daily at the reception desk.
  • All our doors are equipped with magnetic card keys.
  • For hot beverages, courtesy tray/kettle with complimentary tea or coffee is available free of charge in your room or at the reception.
  • Bottled water, other beverages and sweetened and salted snacks are available at the reception desk. You will find at the reception 24 hours daily a vending machine.
  • A public car park is nearby.
  • The hotel is equipped with a defibrillator with the wireless connection to the rescue coordination center.

 

Aida Opera also offers :

You would like to make a surprise ! Do not hesitate ask us to get deliver for you a box of chocolate, a bottle of wine or a birthday cake ! You would like to see a show ! Our concierge desk will be happy to help you book your seats !

You can contact our concierge at  reservation@aida-opera.com